Velzora reads every message entering your company - customer, sales, employee, or partner - and decides what to do. Answer, ticket, qualify, verify, or hand off to a human. Watch it work ?
Velzora is not another support widget. It becomes the intelligent layer between your company and every person asking for help - customers, prospects, employees, vendors, and internal teams.
Velzora reads each conversation in real time and decides what to do - answer it, ticket it, qualify it, or hand it to a human. Four routes. Zero conversations falling through the cracks.
Velzora reads the question, checks your docs and ticket history, and answers in your brand voice. When it can't, it opens a ticket with full context, suggested replies, and the right SLA already attached.
When the bot detects buying intent - a demo question, a pricing question, an integration question - it asks the right qualifying questions, captures the lead, scores it, and pushes it into your CRM with a Slack ping for your team.
Same bot, internal mode. Your team logs in with SSO and asks anything - leave policy, expense rules, status of their reimbursement, why their last paycheck was different. Velzora reads your policy docs and connects to your HR data to answer in their context.
Velzora flags the conversations that need a human, then sits in the sidecar - suggesting answers in real time, surfacing past tickets, and writing the ticket summary the moment the chat ends. Your agents work three times faster.
Connect your database or upload a spreadsheet, tell Lumen what you want to track in plain English, and get live KPIs that refresh on their own - shared with each person, showing only the data they should see.
Lumen has its own data assistant. Ask a question in plain English and get the answer as a number, a table or a chart - straight from your live data. If it's worth keeping, one click puts it on your dashboard.
Point Lumen at your database with read-only access, or drop in an Excel or CSV file. No data team needed.
Describe what you want, or just ask a question. Lumen finds the right tables and turns the answer into a chart.
Dashboards refresh automatically on your schedule. No exports, no Monday-morning spreadsheet rebuilds.
Share one dashboard with many people. Each one sees only their region, team, or client - and nothing else.
Running live at one of the largest staffing companies in the US. Placements, fill rates and recruiter performance - refreshed automatically, shared by region.
See Lumen on your dataWhat changes the day Velzora goes live? Customers stop waiting. Leads stop slipping. Your team stops drowning.
You don't have a 12-person CX org. You have three people doing the work of ten. Velzora is built around that reality - not the enterprise one your competitors keep designing for.
Bot, helpdesk, live chat, lead capture, and employee assistant - in one workspace, on one bill. Replace the stack of disconnected tools with a single pane that talks to itself.
Drop one script on your site, point us at your help docs, and you're answering questions today. No implementation calls. No success manager required to use the product.
Per-seat plus a generous AI conversation bucket - same logic as Slack. No per-resolution fees that quietly balloon. You always know what next month will cost.
Velzora is built by JSimple - a software company that's been shipping production systems for Fortune 100 teams for over a decade. We're not new to enterprise. We're new to bringing it to companies your size.
Pay per teammate plus included AI conversations. Velzora is currently onboarding selected teams through guided demos, so every rollout starts with the right workflow and data setup.
Currently onboarding selected teams via guided demos - No self-serve signup yet - Ask the bot which plan fits your workflow.
Velzora is an AI-powered front desk for growing companies. It automates customer support, captures and qualifies website leads, answers employee HR and operations questions, and routes conversations to the right human when needed.
Unlike a basic website chatbot, Velzora understands intent and takes action. It can answer from your knowledge base, create helpdesk tickets, detect sales interest, collect demo details, verify users before sensitive employee answers, and hand off live chats with full context.
Ask the bot real questions, tell us your workflow, and we'll show how Velzora can route support, sales, HR, and live chat conversations for your team.